This course is for IT professionals who want to acquire the skills and knowledge necessary to evaluate,
plan, deploy, and operate Microsoft 365 services, including its identities, dependencies, requirements,
and supporting technologies.

This course describes how to evaluate, plan, deploy, and operate Microsoft 365 services:
Module 1: “Provisioning Microsoft 365” reviews the features of Microsoft 365 and identifies recent
improvements to the service and describes the process of provisioning a Microsoft 365 tenant. This
module also identifies the challenges in deploying Microsoft 365 and the benefits of the Microsoft
FastTrack for Microsoft 365 approach, as compared to the traditional plan, prepare, and migrate
deployment process.

Module 2: “Managing Microsoft 365 Users and Groups” examines how to manage users, groups, and
licenses, and configure administrative access by using both the Microsoft 365 admin center and the
Windows PowerShell command-line interface. This module also explains how to manage user passwords
and configure multi-factor authentication.

Module 3: “Configuring Client Connectivity to Microsoft 365” covers the different types of client
software that you can use to connect to Microsoft 365. It also examines the infrastructure requirements
that support client connectivity to Microsoft 365, in addition to how to configure different types of
Microsoft 365 clients.

Module 4: “Configuring Directory Synchronization” explains how to plan, prepare, and implement
directory synchronization as a methodology for user and group management in a Microsoft 365
deployment. It examines how to prepare an on-premises environment and install and configure
directory synchronization. It also covers how to manage Microsoft 365 identities after you enable
directory synchronization.

Module 5: “Deploying Microsoft Apps for enterprise” covers how to plan for a client deployment and
ensure that users receive the tools that they need to interact with Microsoft 365 effectively. It also
examines the planning process, how to make Microsoft Apps for enterprise (formerly Office 365
ProPlus) directly available to end users, and how to deploy it as a managed package. Finally, it describes
Trainer Prep: Office 365 Administrator 2
how to set up Office telemetry so that administrators can track how users are interacting with Microsoft
Office.

Module 6: “Managing Exchange Online Recipients and Permissions” examines Exchange Online, and
explains how to create and manage recipient objects, and how to manage and delegate Exchange
security.

Module 7: “Configuring Exchange Online Microsoft Services” explains how to plan for and configure
email flow, in addition to anti-malware and anti-spam settings in 365. It also explains how to plan and
configure policies for Exchange clients. Additionally, it describes how to plan and configure a migration
to Exchange Online.

Module 8: “Deploying Microsoft Teams” discusses how to plan and configure Teams, how to configure
user settings and clients, and how to plan for voice integration additional. It also explains how to
transition to Teams and how Teams integrates with other Microsoft 365 services.

Module 9: “Configuring SharePoint Online” describes how to configure SharePoint Online services. It
examines how to plan and configure SharePoint site collections and external user sharing. It also
provides a brief overview of portals, such as the video portal.

Module 10: “User Collaboration in Microsoft 365” describes how to enable and configure Yammer
Enterprise. It also explains how to configure OneDrive for Business and Microsoft 365 groups.

Module 11: “Configuring Security and Compliance in Microsoft 365” describes the compliance features
in Microsoft 365 and how to manage them. It also examines how to plan and configure Sensitivity
Labels. Additionally, it provides an overview of the security features in Microsoft 365.

Module 12: “Monitoring and Troubleshooting Microsoft 365” examines how to troubleshoot issues with
Microsoft 365 connectivity and services, and how to monitor Microsoft 365 service health.